ibbutec

ibbutec systems annual maintenance contract services in UAE. Ensures constant support to rule out breakdowns, malfunctions, cyber threats, data loses, and much more.

Secure your operations the smart way with our annual maintenance contracts program.

ibbutec is offering our services for the installation, servicing and support of computer Hardware, Software and networks. After installation or in AMC, we provide professional support both onsite and remotely.

For networks and computers under a service contract, we proactively monitor the network to identify and resolve potential issues before they become problems. Our goal is for 100% customer satisfaction with our services and support.

We offer to you consistent and prompt maintenance service all through. Our team of experts is always there to resolve your issues promptly and troubleshoot the problem onsite.

We give equal priority to all kinds of IT issues. In addition to just solving the issue, our experts get out of their way to prescribe preventive measures to our clients at pre-defined intervals.

We offer two types of Annual Maintenance Services:

Non – Comprehensive Annual Maintenance Contract:

A non-comprehensive service contract covers only those services where you only charge the work you have employed at your location to maintain M/Cs.

Any other expenses that arise during the maintenance process are borne by the company. In a Non-Comprehensive AMC, the cost of spare parts replacement must be borne by the customer. This usually means only service.

Preventive maintenance comes under this and a consultant will advise on hardware bread down.
In Non-Comprehensive AMC, only maintenance without hardware parts warranty.

Comprehensive Annual Maintenance Contract:

In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of by the service provider.

This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency. CAMC includes maintenance with hardware parts warranty.